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Category Archives: Brand
An unexpected consequence of the consumerisation of IT: An object lesson for B2B marketers.
In 2005 when Gartner first started talking about the consumerisation of IT, the premise that in future businesses would be using technology designed for and used in the consumer market first, they envisaged that one of the benefits would be … Continue reading
Posted in Brand, IT Marketing, Marketing
Tagged Apple, B2B, B2C, IT Consumerisation, Marketing
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Overnight Success is a Two Year Thing.
The other morning I ran into someone I hadn’t seen in quite a while as I arrived at the station to catch the train to London. He arrived in a very smart red sports car looking every inch the successful … Continue reading
Posted in Brand, IT Marketing, Marketing, Uncategorized
Tagged business, entrepreneur, salesperson
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HP, a Tablet and the eye of a needle
I can’t say I was waiting with excitement for HP’s launch of WebOS and its Tablet offering today, but I was intrigued to see if and how they could rise to the challenge of new CEO, Leo Apotheker, to make … Continue reading
We love our customers…we just don’t want them to call.
All you marketers are busily putting your new 2011 campaigns, propositions and messages together, no doubt all extolling how you put the customer at the heart of everything you do. Meanwhile, somewhere deep in your organisations evil gremlins are busily unstitching all … Continue reading
Posted in Brand, Customer Service, Marketing
Tagged Brand, customer service, customers, marketer, Marketing
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There are no Brand Managers in B2B Marketing
I’m sure there are plenty of excellent brand practitioners in B2B organisations, and there are excellent B2B brands, but the sad fact remains that for too many organisations brand remains an ethereal and sometimes peripheral discipline. I recently worked on … Continue reading
Posted in Brand, Marketing
Tagged Brand, digital marketing, marketer, Marketing, social networking
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